The 10pm Phone Call That Erased My Fear of the Boss
In 1987, at my first job as an engineer, my boss’s boss—Fraser Blair—felt larger than life. He had a booming voice, a big presence, and a senior title that honestly intimidated me. One day I asked him a simple question about the origin of “Mahone Bay.” That night, at 10pm, he called me at home with the answer. That quiet act of follow-through completely disarmed my fear and built a bridge of trust and camaraderie that changed how I worked.
This experience taught me a lesson I’ve never forgotten: follow-through builds trust faster than authority. In this short video, I share the story and invite you to consider one outstanding commitment you could close today—an email, an introduction, a decision, a promise.
👉 Watch the video below and reflect on how your own follow-through shapes trust at work. 🎥
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