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“Steve, I’ve tried the gratitude list thing… it just doesn’t work for me.”
That’s what a participant told me at a recent gratitude retreat. Her experience is more common than you might think. A lot of people—and a lot of leaders—are faithfully writing gratitude lists that never really touch the heart. The problem isn’t gratitude itself; it’s that we’re only practicing one-third of it.
In this video, I walk through three components of meaningful gratitude:
In the video below, I share how I shifted from vague expectations to a clear, five‑minute integrity talk that spelled out what cheating looked like, what the consequences were, and why it mattered. More importantly, I share the leadership question that changed everything: “What did I not say, clarify, model, or reinforce that might have made this outcome more likely?”
In 1997, I bought a Mother’s Day gift that backfired – and it changed how I lead. I realized that good intentions don’t automatically translate into positive impact. This principle applies to teams, decisions, and relationships. In this post, I share the story and the question every leader should ask before acting.
Leadership isn’t about avoiding challenges—it’s about how you respond when they hit close to home. I learned this after catching a student cheating in an ethics exam. My instinct was personal, but the right response was principle-based. Here’s the full story and the lesson every leader needs.
After more than a decade of running the same trail, I thought I knew every regular. Then, one day, I met someone I already knew—and had never seen before.
That moment reminded me of a truth every leader needs to hear: the more experience you have, the more likely you are to miss something important.
Blindspots aren’t harmless—they’re costly. In this post, I’ll share why staying curious and humble is critical for leadership success.
👉 Watch the video and start uncovering what you’re missing! 🎥
In 1987, at my first job as an engineer, my boss’s boss—Fraser Blair—felt larger than life. He had a booming voice, a big presence, and a senior title that honestly intimidated me. One day I asked him a simple question about the origin of “Mahone Bay.” That night, at 10pm, he called me at home with the answer. That quiet act of follow-through completely disarmed my fear and built a bridge of trust and camaraderie that changed how I worked.
This experience taught me a lesson I’ve never forgotten: follow-through builds trust faster than authority. In this short video, I share the story and invite you to consider one outstanding commitment you could close today—an email, an introduction, a decision, a promise.
👉 Watch the video below and reflect on how your own follow-through shapes trust at work. 🎥
👉 Catch the full story here