The enthusiasm and engagement Steve brought to every interaction in the planning stages carried through to the conference. Our attendees were engaged in Steve’s sessions, which is not always the case, and they gave us very positive feedback.
We can see how Steve uses touch points throughout the process to ensure his message was customized to our audience - from the questions he asked at our initial meeting, to speaking with delegates in advance, to being responsive to our requests and to attending more than just his session. He was a joy to work with, which is much appreciated.
- Co-Chairs, CCUFSA 2017
We are a company who believes in staying ahead of the curve. After a brief conversation with you, I had every confidence that you were going to sweep us off our feet. I knew our employees would walk away feeling it was time well spent on a Saturday… and you certainly delivered. I've attended continuing education sessions around the world and it’s very rare one gets to experience the calibre of what you do. It has now been more than 2 weeks since you spoke to our team and I’m still getting messages from staff about the impact your program has had on them.
While we continue to engage in Continuing Education that is very clinically focused, the time you spent with us was eye opening and extremely valuable, as I now find myself thinking of ways to incorporate gratitude further into our culture to ensure we deliver the ultimate patient experience.
- HR Manager, Alliance Dental
"While I expected Steve to deliver an engaging and relevant presentation (which he did), but I wasn't expecting the efforts he took to understand our company so that he could represent us well. He challenged our staff team to step back and look at their world differently and while we have a very appreciative and committed team, Steve gave us a fresh perspective on our collective success that will serve us well into the next 20 years."
- Chief Executive Officer, Thunder Bay Testing and Engineering
"On 12 hours notice, Steve delivered for our Atlantic Canadian team. I don’t know how he managed to personalize his message to our situation and our needs so quickly, but I thought he was talking about real estate the entire time. His message was impactful and I see it in how our people have been behaving in the weeks that have followed. We are now looking at ways to engage Steve, regionally and nationally, to help our people integrate the principles of persistence and gratitude into our real estate businesses so that Royal LePage Realtors stand out as exceptional delivers of service excellence."
- Broker/Regional Manager, Royal LePage Atlantic
"Our work is about people and you helped us rediscover an effective and genuine way to deal with people... in essence, to be better leaders. I can see from the way people are reacting in challenging situations that your work with us has made a positive difference in our culture."
- President, AMEC Black & McDonald Limited
"Even though I believed that your approach was aligned with our business objectives, I was initially concerned about how our team might react to the whole idea of gratitude but as you saw from their response, the team found your time with us both interesting and relevant... I suspect because you had taken the time to tailor your message to our specific needs. You delivered exactly what I expected and more. Thank you."
- Division Manager, J.W. Bird and Company
"As a result of his work I’ve witnessed in many of our team, a softening, thoughtful approach in how people approach their work. This has definitely translated into better work-life balance and a more rewarding workplace at Cushman & Wakefield Atlantic."
- Managing Director - Cushman & Wakefield Atlantic
"Steve's contribution to the United Way Board of Directors retreat was both impressive and inspiring. He is an energetic, engaging communicator who challenges assumptions and changes perspective. Steve connects well with his audience while remaining mindful of the overall strategic goals of the meeting. He gave us a strong lift off that was hard to maintain over the course of the two days. I would recommend Steve for many diverse audiences."
- President and CEO, United Way
"Just take the leap with Steve and your employees will say thank you. Feedback was so positive - they told us they laughed, cried and felt it was one of the best opportunities TCL has provided to staff in many years. As it turned out, it was accepted as a truly unselfish corporate learning “gift." That’s truly a win-win and the results spill over into our day to day interactions at work creating a more positive workplace culture."
- Vice President of Human Resources, Trade Centre Limited
"Beyond your powerful message, which aligns nicely with our company's values, you were very easy to work with and get a hold of. Personally, I appreciated how you quickly saw the big picture of what we were trying to accomplish and your guidance while we planned was most helpful."
- Vice President and Co-Owner, Ocean Contractors Limited
"Steve was a hit when he spoke at our annual Professional Development Summit. The feedback we received on his Keynote and Breakout Sessions were among the highlights of the conference. Our audience is focused on technology and its management yet appreciated and valued the perspective that Steve was able to share in a way that was relevant to them. In terms of his approach to business, he was highly professional and it was delightful to work with a speaker like Steve who make themselves readily accessible and are easy to work with. I also appreciated his ideas that helped make our conference better and the follow up 3 months later with ideas we can use to improve our conference next year."